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PRIVACY POLICY

1. Introduction

Brasusa Shop respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information is collected, used, shared, and protected when you visit https://www.brasusashop.com, contact us, or purchase products from our store.

2. Information We Collect

We may collect the following information:

Personal and Order Information

  • Name and contact information

  • Email address and phone number

  • Billing and shipping addresses

  • Order details and purchase history

  • Payment status and transaction details provided by payment processors

Website and Device Information

  • IP address, browser type, and device information

  • Cookies and similar technologies

  • Website usage, navigation, and interactions

  • Technical information used for website security and performance

Customer Support Information

When you contact us, we may collect information necessary to answer your questions, resolve order issues, or provide assistance.

3. How We Use Your Information

We use personal information to:

  • Process payments and fulfill orders

  • Arrange shipping and delivery

  • Provide customer service

  • Send order confirmations and important updates

  • Prevent fraud and unauthorized transactions

  • Improve our website and shopping experience

  • Comply with applicable legal and regulatory obligations

  • Send promotional communications when permitted by law

You may unsubscribe from promotional emails using the unsubscribe link or by contacting us.

4. Payments and Security

Payments are handled through the payment providers available at checkout.

Payment information is processed according to the security practices of the applicable payment provider. Brasusa Shop does not need access to customers' full payment card numbers to fulfill orders.

We use reasonable administrative and technical measures to protect personal information. However, no online system can guarantee absolute security.

5. Sharing Personal Information

We may share necessary information with trusted service providers, including:

  • Wix, our website and e-commerce platform

  • Payment processing providers

  • Shipping and delivery companies

  • Customer support and communication providers

  • Website analytics or advertising providers, when used

These providers may process information to perform services for our business.

We may also disclose information when required by law or necessary to protect our rights and prevent fraud.

6. Cookies and Analytics

Our website may use cookies and similar technologies for essential functionality, security, performance, and analytics.

Where advertising or analytics tools are enabled, they may collect information about website interactions.

You can manage cookies through your browser settings and any cookie preference tools available on our website.

Additional privacy choices may be available under applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to process orders, maintain business records, resolve disputes, comply with legal obligations, and protect our business.

When information is no longer needed, we take appropriate steps to delete, anonymize, or otherwise securely manage it.

8. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of eligible information

  • Object to or opt out of certain marketing and data processing activities

These rights are subject to applicable laws and legal exceptions.

To submit a privacy request, contact brasusashop@gmail.com.

We may request reasonable verification before processing certain requests.

9. Children's Privacy

Our website is intended for a general shopping audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, please contact us.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, or applicable legal requirements.

The latest version will be posted on this page with an updated revision date.

12. Contact Information

For privacy questions, requests, or concerns:

Brasusa Shop

Email: brasusashop@gmail.com

Website: https://www.brasusashop.com

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