1. Overview

Welcome to Brasusa Shop.

This website is operated by Brasusa Shop. Throughout these Terms of Service, the terms "we," "us," and "our" refer to Brasusa Shop.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies.

Our online store is hosted on Wix, which provides the e-commerce platform used to operate our website.

2. Products and Availability

Brasusa Shop offers electronics, accessories, replacement remote controls, and other products that may be added to our catalog.

Product availability, descriptions, pricing, and specifications may change without prior notice.

We make reasonable efforts to provide accurate product information and images. However, minor differences in appearance, packaging, or color may occur.

We reserve the right to discontinue products or limit quantities, subject to applicable law.

3. Product Compatibility

Certain products, including replacement remote controls and accessories, are designed for specific devices or models.

Customers should carefully review product descriptions and compatibility information before purchasing.

If you are unsure whether a product is compatible with your device, please contact our customer support team before placing an order.

4. Orders and Payment

By placing an order, you agree to provide accurate billing, shipping, and contact information.

All orders are subject to verification and acceptance.

We may cancel or decline orders when products are unavailable, payment cannot be verified, or there is a reasonable concern involving fraud or unauthorized activity.

If payment has already been received for an order that we cancel, we will arrange an appropriate refund.

Available payment methods are displayed or communicated during the ordering process.

5. Prices and Taxes

Product prices are displayed in the applicable currency.

Shipping charges and applicable taxes, when required, will be communicated during checkout or before the order is finalized.

We reserve the right to correct pricing errors and update future prices.

If a material pricing error affects an order, we will contact the customer regarding available options before proceeding.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days, excluding weekends and holidays.

Delivery times depend on the shipping service, destination, and other circumstances.

Shipping estimates are not guaranteed delivery dates unless expressly stated.

Customers are responsible for providing accurate delivery information.

For additional details, please review our Shipping Policy.

7. Returns, Refunds, and Exchanges

Eligible physical products may be returned according to our published Return Policy and Refund Policy.

Standard return requests should generally be submitted within 7 days of delivery, subject to the conditions and exceptions described in those policies.

Damaged, defective, or incorrect items should be reported promptly so we can assist with a suitable resolution.

Nothing in these Terms limits consumer rights or remedies that cannot legally be excluded.

8. Customer Responsibilities

Customers agree not to:

• Use the website for unlawful or fraudulent activities

• Provide false or misleading order information

• Interfere with the website's operation or security

• Attempt unauthorized access to website systems

• Violate intellectual property or other applicable rights

We may restrict website access or decline transactions involving misuse, subject to applicable law.

9. Website Information and Errors

We make reasonable efforts to keep website information accurate and up to date.

If an error involving a product description, price, availability, or promotion is discovered, we may correct it.

Customers affected by material changes to an existing order will be contacted when appropriate.

10. Intellectual Property

Website content, including original text, designs, graphics, branding, and other materials, is protected by applicable intellectual property laws.

Third-party trademarks and product names remain the property of their respective owners.

Visitors may not reproduce or commercially exploit protected website content without the appropriate authorization.

11. Third-Party Services and Links

Our website may contain links to third-party websites or rely on third-party services, including payment and shipping providers.

These services may operate under their own terms and privacy policies.

Brasusa Shop is not responsible for independent third-party website content or practices, except as otherwise required by applicable law.

12. Privacy

The collection and use of personal information through our website are described in our Privacy Policy.

Please review that policy to learn more about how we handle customer information.

13. Warranties and Limitations of Liability

We aim to provide accurate product information, reasonable customer support, and an appropriate resolution when an order has a problem.

To the extent permitted by applicable law, Brasusa Shop is not responsible for indirect or consequential losses arising solely from interruptions or misuse of our website.

Nothing in these Terms excludes or limits liability, product warranties, refund rights, or other protections that cannot legally be excluded.

14. Changes to These Terms

We may update these Terms of Service as our business, products, or legal obligations change.

Updated Terms will be posted on this page.

Changes will not retroactively remove rights that customers already have under applicable law.

15. Applicable Law

These Terms are subject to applicable United States law and, where relevant, Massachusetts law.

Mandatory consumer protection laws that apply to a customer's purchase remain unaffected.

16. Contact Information

If you have questions about these Terms of Service, contact:

Brasusa Shop

Email: brasusashop@gmail.com

Website: https://www.brasusashop.com